Upcoming Events
We aim to bring you a selection of useful & informative training solutions, supplier presentations and our very popular webinars helping you with important issues such as Data Protection, Cyber Security, NHS Mail and EMar
FREE EVENTS FOR SUSSEX CARE PROVIDERS
With so much going on, why not follow our eventbrite page to be notified as soon as we launch a new event or download a poster for your noticeboard showing upcoming events:
Communication at Work - OneDrive
Wednesday, 15 October 2025 11:00
Getting the Best Out of OneDrive - one hour. interactive workshop for social care
Digital Office Skills - Outlook
Wednesday, 15 October 2025 14:00
A hands-on workshop for social care staff to learn practical Outlook skills. Bring your laptop & work along with the trainer
Practical IT Skills Workshop - IT Systems and Devices
Friday, 17 October 2025 11:30
A hands-on workshop exploring essential IT skills for cyber and data security to safeguard your digital world.
Getting to Grips with ROPA and Information Asset Registers
Tuesday, 21 October 2025 14:00
Join us if you want to learn more about your legal obligations as a care provider under The General Data Protection (GDPR)
Artificial Intelligence and CQC AI Strategy
Thursday, 23 October 2025 14:00
Exploring what AI and CQC’s early thinking could mean for social care.
Interactive Workshop: Republish Your DSPT
Friday, 24 October 2025 11:00
Republish your DSPT, audit your answers, ask questions, and access in-depth support
Republish your DSPT in your lunch hour
Thursday, 30 October 2025 12:30
Republish your DSPT to standards met in your lunch hour.
Interactive Workshop: Republish Your DSPT
Thu, 6 Nov 2025 at 11:00
This 1-hour interactive workshop is designed for those who have already published their DSPT. We’ll guide you through the toolkit, answer any questions, and provide support on auditing and updating your answers.
WhatsApp in Care: Safe or Sorry?
Tue, 18 Nov 2025 at 14:30
This session is for care providers who want to understand:
• What’s OK and what’s not when using WhatsApp for care communication
• Where the risks lie with confidentiality, safeguarding and GDPR
• Real examples of what goes wrong — and how to avoid being that headline
• Safer alternatives and simple policies you can actually use
• What CQC, the ICO, and your insurance provider expect from you
Record of Processing Activities (ROPA) and Information Asset Register (IAR)
Wed, 19 Nov 2025 at 14:00
Under the Data Protection Act (2018) and GDPR, care providers must lawfully manage personal data. This is done through two key records: the Record of Processing Activities (ROPA), which tracks where data comes from, where it goes, and why it’s shared, and the Information Asset Register (IAR), which records what data is held, where it’s stored, and how it’s protected.
Cyber Attack Simulation: Can Your Care Service Survive These 5 Threats?
Thu, 20 Nov 2025 at 12:30
In this 1-hour interactive workshop, you'll gain the practical skills to recognise and respond to phishing attacks and scams that could target you or your organisation. We will walk through real-life scenarios and work together on identifying red flags and implementing effective responses to these threats.
Artificial Intelligence -safe and practical applications in social care
Thu, 20 Nov 2025 at 14:30
Join us for an engaging online event where you'll learn all about the fascinating world of chatbot artificial intelligence.
Business Continuity Plan - cyber attack survival guide
Tue, 25 Nov 2025 at 14:30
his practical session is designed to help providers understand how to test their BCPs effectively, with a focus on real-world digital risks. We’ll walk through examples of how to prepare for and respond to different scenarios
NHSMail: Essential Tips for Social Care Providers
Wed, 26 Nov 2025 at 14:00
Join us for a 30-minute bite-sized session designed for social care providers to improve their NHSmail management. The session will cover how to access and set up shared mailboxes, add or remove users, maintain account security with multi-factor authentication, and make the most of the NHSMail helpdesk. You’ll also have the opportunity to ask questions and get expert support.
Practical IT Skills Workshop - IT Systems and Devices
Thu, 27 Nov 2025 at 14:00
This session is specifically tailored to address challenges that many providers face in completing the IT Systems and Devices section of the Data Security and Protection Toolkit (DSPT). During this session, we'll delve into each aspect of the IT Systems and Devices section of the DSPT toolkit, providing detailed explanations and practical demonstrations on how to do the following:
• Set up multi-factor authentication
• Track and wipe content remotely from mobile devices
• Encrypt your devices
• Change passwords on networking components such as routers, switches, hubs, and firewalls
• Set up private browsing
• Assess and strengthen your passwords
• Optimise your device performance
• Back up data and conduct thorough testing to ensure its integrity.
Securing the Supply Chain to Safeguard Care
Wed, 3 Dec 2025 at 14:00
This tailored session focuses on the critical importance of supply chain cyber security in health and social care settings. The session will provide practical guidance on identifying and managing supply chain risks, ensuring your organisation remains resilient in the face of growing cyber threats.
The 12 Scams of Christmas – Stay Vigilant This Festive Season
Tue, 9 Dec 2025 at 12:00
Scammers thrive during the festive season, exploiting the flurry of online shopping and charitable giving. Older adults are especially at risk, with a fraud victim reported every 40 seconds in England and Wales. Our guide outlines 12 common scams and how to avoid them
CQC has developed a new approach to regulation called a single assessment framework. This applies to providers, local authorities and integrated care systems.
They will continue to use:
- five key questions (safe, effective, caring, responsive and well-led)
- four-point ratings scale (outstanding, good, requires improvement and inadequate).Under each key question there are a set of topic areas and quality statements. The statements describe what good care looks like and will link to the regulations.
What will be different?
- Gathering evidence: CQC gather evidence to support their judgements in a variety of ways and at different times – not just through on-site inspections. This means on-site inspections will support this activity, rather than being our primary way to collect evidence.
- Frequency of assessments: They will no longer use a service's rating as the main driver when deciding when we next need to assess. Evidence we collect or information we receive at any time can trigger an assessment.
- Assessing quality: Judgements about quality will be made more regularly, instead of only after an inspection. The assessments will be more structured and transparent, using evidence categories as part of the assessment framework and giving a score for what they find. hoping to make their decisions about ratings clearer and easier to understand.
The process will continue to be changed, refined and improved and our presentation will reflect this. If you want to hear the latest information on how the single assessment framework will work and what you need to do to prepare, this webinar is a MUST.
View videos and slides of previous presentations here.
Managing Cyber Security in Social Care
Managing Personal Devices at Work - A Practical Session.
Integrate personal devices into the workplace while safeguarding data and ensuring compliance.
The Digital Switchover and its Impact on Social Care, 18/02/25
Generative Ai - Practical Applications in Social Care
Accessible Technology and Problem Solving in Adult Social Care
• Use technology to meet accessibility needs.
• Develop problem-solving strategies for technical challenges.
An Introduction into using Chatbot Artificial Intelligence:

John White, CSE Ltd provided us with a very useful and informative presentation relating to the upcoming Analogue to Digital telephone switch.
Tel: 01444 238070 www.cse-ltd.co.uk
Unit D Consort Way, Burgess Hill, West Sussex, RH15 9TJ
Karen Stevens, Skills for Care introduces the new CQC Self Assessment Toolkit along with the New Level 2 Care Certificate

Discover how PainChek is transforming pain assessment methods.

Data Security & Your Business Continuity Plan
What you need to know about Data Security and Your Business Continuity Plan
Single Assessment Framework - CQC Changes to Inspection Systems
Nobi - preventing falls, saving lives and improving compliance
Would you like to be able to spend more time with your residents, reduce falls by up to 80% and demonstrate greater levels of compliance?

CQC - New Webinar on the changes ahead

Dementia Dictionary
The Dementia Dictionary is the worlds first completely free to use resource helping people to learn the language of dementia and communicate more effectively with people living with dementia.
Join this event to learn more about how Dementia Dictionary can aid communication with people living with Dementia.

Lone Working
In social care many roles call for staff to work in isolation, whether within the service or in the community.
This places additional responsibilities and challenges on those staff members.
This session explores some of those issues particularly in relation to how to assess the potential areas of risk and mitigate against them.
We will place an emphasis on the requirements for keeping staff safe and keeping data secure.