Upcoming Events
We aim to bring you a selection of useful & informative training solutions, supplier presentations and our very popular webinars helping you with important issues such as Data Protection, Cyber Security, NHS Mail and EMar
FREE EVENTS FOR SUSSEX CARE PROVIDERS

With so much going on, why not download a poster for your noticeboard showing upcoming events:
Practical IT Skills Workshop - IT Systems and Devices
Tue, 5 Aug 2025, 11:00
This unique session focuses on helping care providers complete the IT Systems and
Devices section of the Data Security and Protection Toolkit (DSPT)
Record of Processing Activities (ROPA) and Information Asset Register (IAR)
Wed, 6 Aug 2025, 14:00
Under the Data Protection Act (2018) and GDPR, care providers must legally
document and justify all personal and sensitive data they hold and share. This is best
done using two tools: the Record of Processing Activities (ROPA), which details
where data comes from, where it goes, and the legal reason for sharing it; and the
Information Asset Register (IAR), which lists what information is held, where it’s
stored, and how it’s protected. Data shared with or received from external sources
must appear in both.
Securing the Supply Chain to Safeguard Care
Tue, 12 Aug 2025, 11:00
This session highlights the vital role of supply chain cyber security in health and
social care, offering practical advice on identifying and managing risks to maintain
DSPT compliance and protect your organisation. It covers how supplier cyber
incidents can affect your services, what to look for when assessing supplier security,
and best practices for working with third-party providers, including contracts and risk
assessments—while introducing useful tools like Cyber Essentials and other national
frameworks.
Business Continuity Plan - cyber attack survival guide
Wed, 13 Aug 2025, 11:00
This hands-on session helps providers effectively test their Business Continuity
Plans (BCPs), focusing on real-world digital risks such as power cuts, internet
outages, cyberattacks, and system failures. It covers how to design realistic tests,
what evidence to document, how to log remedial actions, and when to review and
update your BCP—ensuring you are prepared for disruptions to key digital systems.
Artificial Intelligence -safe and practical applications in social care
Tue, 9 Sept 2025, 11:00
Learn how AI can enhance data analysis, action planning, and operations, while
supporting tasks like care plan drafting, report generation, and service scheduling.
Gain insights on evaluating AI outputs for ethical, legal, and regulatory compliance,
integrating AI into care processes like risk management and resident engagement,
and promoting ethical practices in AI adoption.
MS Excel Tools
Tue, 16 Sept 2025, 11:30
Join our online event for an in-depth exploration of Excel’s powerful tools and
features. Our expert trainer will guide you through key topics like formulas, functions,
and data analysis
Interactive Workshop: Secure Email Systems for Social Care Providers
Tue, 16 Sept 2025, 14:30
Join this interactive workshop to learn how to implement secure email practices and
protect sensitive information. We’ll cover how to use NHSMail, Gmail, and Outlook
securely, focusing on key features like two-factor authentication (2FA), email
encryption, and phishing prevention.
Managing Personal Devices at Work - A Practical Session
Wed, 17 Sept 2025, 10:30
This practical session will help you create a secure "Bring Your Own Device" policy,
balancing flexibility with protection. Learn how to ensure secure access to data on
personal devices, comply with legal requirements, and manage risks effectively.
Making Audits Work Smarter: Power BI for Social Care
Thu, 18 Sept 2025, 14:30
In this practical session, learn how Power BI can streamline audits, identify patterns,
and cut down on manual reporting. Whether you're using digital care systems or
working with paper, Power BI can integrate everything. We’ll cover tracking key data,
making the most of existing systems, and using BI dashboards to stay ahead of CQC
inspections. Bring your questions and real-world challenges for a jargon-free,
practical discussion.
Accessible Technology in Adult Social Care - Part 1 of 2
Tue, 23 Sept 2025, 11:00
This session covers essential accessible technology tools for inclusion, including
speech-to-text for communication, text-to-speech for vision or reading support, and
easy read options for clearer information. Learn how to customize devices with
features like larger text, voice control, and explore accessibility tools on popular platforms like iOS, Android, and Windows. We’ll also touch on digital accessibility standards to ensure inclusivity for all users.
WhatsApp in Care: Safe or Sorry?
Tue, 23 Sept 2025, 14:00
This session explores the use of WhatsApp in care settings, examining its safety,
legality, and compliance with GDPR. Learn what’s acceptable for care
communication, the risks to confidentiality and safeguarding, and real examples of
mistakes to avoid. We’ll also cover safer alternatives, practical policies, and what
CQC, the ICO, and your insurance provider expect from you. If WhatsApp is part of
your care communication, this session is for you.
Accessible Technology and Problem Solving in Adult Social Care Part 2 of 2
Thu, 25 Sept 2025, 14:00
Part two of our Accessible Technology and Problem Solving session focuses on tackling common tech issues in adult social care. We’ll cover troubleshooting internet problems, system errors, device glitches, and providing user support. Learn about backups, cybersecurity basics, and when to seek external help. This session will equip you with practical solutions to keep your tech running smoothly.
CQC has developed a new approach to regulation called a single assessment framework. This applies to providers, local authorities and integrated care systems.
They will continue to use:
- five key questions (safe, effective, caring, responsive and well-led)
- four-point ratings scale (outstanding, good, requires improvement and inadequate).Under each key question there are a set of topic areas and quality statements. The statements describe what good care looks like and will link to the regulations.
What will be different?
- Gathering evidence: CQC gather evidence to support their judgements in a variety of ways and at different times – not just through on-site inspections. This means on-site inspections will support this activity, rather than being our primary way to collect evidence.
- Frequency of assessments: They will no longer use a service's rating as the main driver when deciding when we next need to assess. Evidence we collect or information we receive at any time can trigger an assessment.
- Assessing quality: Judgements about quality will be made more regularly, instead of only after an inspection. The assessments will be more structured and transparent, using evidence categories as part of the assessment framework and giving a score for what they find. hoping to make their decisions about ratings clearer and easier to understand.
The process will continue to be changed, refined and improved and our presentation will reflect this. If you want to hear the latest information on how the single assessment framework will work and what you need to do to prepare, this webinar is a MUST.
View videos and slides of previous presentations here.
Managing Cyber Security in Social Care
Managing Personal Devices at Work - A Practical Session.
Integrate personal devices into the workplace while safeguarding data and ensuring compliance.
The Digital Switchover and its Impact on Social Care, 18/02/25
Generative Ai - Practical Applications in Social Care
Accessible Technology and Problem Solving in Adult Social Care
• Use technology to meet accessibility needs.
• Develop problem-solving strategies for technical challenges.
An Introduction into using Chatbot Artificial Intelligence:

INTERNET & WIFI EXPLAINED
John White, CSE Ltd gave a very informative presentation relating to Internet and WiFi, view the slides here:
John White, CSE Ltd provided us with a very useful and informative presentation relating to the upcoming Analogue to Digital telephone switch.
Karen Stevens, Skills for Care introduces the new CQC Self Assessment Toolkit along with the New Level 2 Care Certificate

Discover how PainChek is transforming pain assessment methods.

Data Security & Your Business Continuity Plan
What you need to know about Data Security and Your Business Continuity Plan
Single Assessment Framework - CQC Changes to Inspection Systems

Nobi - preventing falls, saving lives and improving compliance
Would you like to be able to spend more time with your residents, reduce falls by up to 80% and demonstrate greater levels of compliance?

CQC - New Webinar on the changes ahead

Dementia Dictionary
The Dementia Dictionary is the worlds first completely free to use resource helping people to learn the language of dementia and communicate more effectively with people living with dementia.
Join this event to learn more about how Dementia Dictionary can aid communication with people living with Dementia.

Lone Working
In social care many roles call for staff to work in isolation, whether within the service or in the community.
This places additional responsibilities and challenges on those staff members.
This session explores some of those issues particularly in relation to how to assess the potential areas of risk and mitigate against them.
We will place an emphasis on the requirements for keeping staff safe and keeping data secure.